NEWS | Jan. 6, 2021

Army Community Service modernizes online volunteer service tool

By Sidney Sullivan U.S. Army Garrison Bavaria Public Affairs

Volunteers can take advantage of the Army's new Volunteer Management Information System starting Jan. 11. The volunteer information that was previously found on Army OneSource will soon be available through Army Family Web Portal VMIS.

“We heard your feedback!” said Nicole Heller, Soldier & Family Readiness Manager of Army Community Service. “On the new VMIS, you have streamlined sign-on and a dashboard for quick access to all your volunteer tools. We are extremely excited about this move to a more modern and user-friendly environment.”

Volunteers using the old system should have received instructions on how to manually claim and transfer data between sites from their Organization Point of Contact or Soldier Family Readiness Support Assistant.

Anyone interested in volunteering is encouraged to create an account at With an account, community members can research and apply for open listings across all three installations. Additionally, the free tool serves as a transcript of volunteer services – allowing volunteers to easily track hours and activity through the official records.

If the volunteer already has an AFWP account, then a new account does not need to be created. After logging into the modernized VMIS for the first time, the volunteer will be asked to fill out extra profile information.

For information specific to volunteering at Joint Base San Antonio-Fort Sam Houston, contact ACS at 210-221-2418. For technical questions about the new VMIS website, contact the centralized AFWP Help Desk.